Terms & Conditions

Operating our business in accordance with our core values is of paramount importance to us. It is a fundamental priority for our Mukaway.com to conduct its business ethically, responsibly, and actively work to prevent modern slavery and human trafficking within our organisation and supply chains. We treat any allegations of human rights abuses with the utmost seriousness and maintain a zero-tolerance policy towards any such violations affecting individuals within our Group or throughout our supply chain. A fundamental principle of our Code of Conduct is the unequivocal rejection and zero tolerance of modern slavery—including servitude, forced labour, human trafficking, and child labour—whether within our own operations or throughout our broader supply chain, in the UK or internationally, and in any organisation with which we engage.

Complaints

If you are unhappy with any aspect of your order or the service you have received from us, we encourage you to let us know. In the first instance, please visit our website, navigate to the “Contact Us” page, and select the appropriate option to submit your enquiry. (we need a drop down menu)

Liabilities

Mukaway.com Limited provides this Website on an “as is” and “as available” basis and makes no representations or warranties of any kind, whether express or implied, including but not limited to any warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, or completeness, in relation to the Website or its content. All such representations and warranties are hereby expressly disclaimed to the fullest extent permitted by law.


Neither Mukaway.Com Limited nor any of its directors, officers, employees, or agents shall be liable for any loss or damage, whether direct, indirect, consequential, or incidental, arising out of or in connection with your use of, or inability to use, this Website, or any reliance placed on the content contained herein.


Where Mukaway.com website contains links to third-party websites, we accept no responsibility or liability for the information, content, or practices of those external sites. We have no control over such third-party websites, and they are provided solely for your convenience and informational purposes.


You acknowledge that Mukaway.com shall not be liable for any loss of profit, loss of business, business interruption, or loss of business opportunity arising from your use of Mukaway.com Website.


We shall not be held liable for any loss or damage to your computer equipment, software, data, or other proprietary materials caused by viruses, distributed denial-of-service (DDoS) attacks, or any other harmful components that may be transmitted to or through your use of the Website, downloading of content from the Website, or from any linked external sites.


Except as expressly required by applicable law, we expressly exclude all representations, warranties, conditions, and terms, whether express or implied by statute, common law, or otherwise.